Activate and De-Activate CloudScapes Software Licences
Licences are allocated against a specific machine using the Activate tool.
When the program is run for the first time with the respective Plugin installed, you will be asked to authorise your licence. Enter your unique login credentials and pick: 'Request Full Licence'.
Alternatively, you can request a licence by using the “Licensing” tab in the same “Licence, Settings and Install” form you used to install the product from.
If a licence is required on another machine, the previous machine must first be de-activated. This is accomplished by selecting De-Activate from the Licence, Settings and Install option from the CSD Buddy App (Windows taskbar) on the machine that is currently activated…
If an organisation frequently wants to activate and de-activate licences for multiple machines, there is an option to automatically relinquish licences back to the organisation account from the Licence, Settings and Install option from the CSD Buddy App (Windows taskbar)…
It is recommended that users regularly run the Check for Updates option from the CS Buddy App to ensure they have access to the latest features, enhancements and fixes.
Running Check for Updates, ensures you have access to all new features and enhancements and, If you are experiencing an issue, it may be that this has previously been resolved in an update.
To access the latest updates to CloudScapes products...
Licence key records are saved to the local machine registry, so deactivation needs to be run from the local machine that has been activated for CS ArtisanRV. Licences can be manually deactivated or automatically deactivated in your account.
Administrators are able to view licence activations for their account via the Admin portal. This will identify the machines that are currently activated and the licence type that is assigned.
Virtual Desktop Environments
Users operating in Virtual Desktop Environments require configuration with the associated Registry settings to ensure Automatic deactivation is enabled. It is recommended that this is carried out by an Administrator (or via group policy).
The message 'license exceeded' is displayed when an organisation's CloudScapes account has expired. CloudScapes products are supplied on a renewable subscription basis and users must ensure subriptions remain active to ensure continued access to software products. When payment is received against a subscription renewal, the associated organisation's account is automatically extended to a new expiry date and the user is then able to (re)activate the software licence using credentials provided.
Please check if there is an outstanding invoice in respect to your CloudScapes subscription or contact CloudScapes to reactivate your CloudScapes account.
To continue operating CS ArtisanRV after a trial licence has expired, a subscription will need to purchased via the CloudScapes Website or by Contacting CloudScapes .
Details
Trial Licences provide full access to CS ArtisanRV time-limited to 30 days from the date of activation. At the end of the of the trial period (30 days after activation), the software will no longer be accessible. Users will be confronted with a message to confirm that the trial licence or the organisation account has expired when attempting to run CS ArtisanRV (or attempting to access the CS Web App).
To continue operating CS ArtisanRV after a trial licence has expired, a subscription will need to purchased via the CloudScapes Website or by Contacting CloudScapes .