Previous topicNext topic

Help > ArtisanRV_xx.4.1.0 Introduction > Help, Knowledgebase and Technical Support >

ArtisanRV

Using the Digital Help System

Purpose

The CS ArtisanRV Digital Help System provides comprehensive guidance for all major tools, commands, workflows, and features within the software. Designed as a continuously maintained cloud-based resource, the Help System can be accessed directly from within CS ArtisanRV or through a standard web browser, ensuring users always have access to the latest documentation.

Unlike traditional static help files, the Digital Help System is updated regularly to reflect new functionality, workflow enhancements, software releases, and best-practice guidance. This ensures that the information available to users remains aligned with the current version of CS ArtisanRV and associated CloudScapes services.

The Help System is fully integrated with the application and includes context-sensitive assistance, enabling users to quickly locate relevant guidance while working. Whether you are learning a new feature, troubleshooting a workflow, or seeking detailed technical information, the Digital Help System provides a central knowledge resource to support your work.


Accessing the Help System

The Digital Help System can be opened directly from the CS ArtisanRV Ribbon.

Alternatively, the Help System may be accessed through any supported web browser using the ArtisanRV Help Portal link.

When opened, the Help System displays the Contents page, providing access to all major subject areas and feature categories within CS ArtisanRV.


Navigating Help Topics

The Contents tab presents all available topics within a structured navigation panel located on the left-hand side of the display.

By default, topic areas are presented in a simple hierarchical structure. Selecting a category expands the topic tree, revealing related sub-topics and detailed workflow guidance.

This structure allows users to browse documentation logically, progressing from high-level feature categories through to specific commands and settings.


Using the Index

The Index tab provides an alphabetical list of keywords and subjects referenced throughout the Help System.

To locate information:

  1. Select the Index tab.
  2. Scroll through the list of keywords or begin typing in the search field.
  3. Select the required subject from the results list.
  4. Click Display to open the associated help topic.

The Index is particularly useful when users already know the name of a command, tool, or feature and want to access the relevant documentation directly.


Searching the Help System

The Search tab enables full-text searching across the entire Help System.

To search for information:

  1. Select the Search tab.
  2. Enter one or more search terms in the search box.
  3. Review the list of matching topics.
  4. Select a result to display the associated help page.

Words matching the search criteria are highlighted within the displayed topic, allowing relevant information to be identified quickly.

Search provides the fastest way to locate information when the exact location of a topic is unknown.


Context-Sensitive Help

The CS ArtisanRV Digital Help System includes context-sensitive help, providing direct access to relevant documentation from within the application.

When working in CS ArtisanRV:

  1. Position the cursor over a command on the Artisan ribbon.
  2. Press F1.

The Help System will automatically open the topic associated with the selected command, allowing users to access guidance without manually searching the documentation.

This feature provides immediate assistance while working and helps users become familiar with new tools and workflows more efficiently.


Keeping Documentation Current

Because the Digital Help System is hosted as a cloud-based resource, documentation can be updated independently of software releases. This enables CloudScapes to publish:

  • New feature documentation.
  • Workflow improvements and recommendations.
  • Additional examples and tutorials.
  • Updated reference information.
  • Corrections and clarifications.

Users therefore benefit from a continually evolving knowledge resource that supports both new and experienced CS ArtisanRV users.


The CS ArtisanRV Digital Help System is intended to be your primary source of product information, providing quick access to the guidance, reference material, and workflow documentation needed to work effectively within the software.