Access to the CS Web App is
controlled via an authenticated username and password associated to an existing
organisation’s account. User details are recorded in a Contacts table accessible
to an organisation’s designated Main Contact &/or Administrator.
Customers are able to gain access using the URL: https://palette.csdhub.com/logon.aspx or by selecting the
Customer Login via the CSDhub website where users will be
confronted by an initial
Sign In that requires a valid Email address and Password…
New users or existing users who do not have a password, should pick the JOIN link from the Sign In window. Enter your unique CSD credentials Organisation name and Licence number.
Add
your email address and name and pick JOIN.
If the Email address matches one that already exists under the Organisation’s Contacts, registration of the user is automatic. A link is provided by email or users are able to complete sign in from the same browser session. Create a personalised CS Web App password as prompted and pick Set Password.
If the Email address does NOT match one that already exists under the Organisation’s Contacts, authentication is required prior to registration. An email is sent automatically to the organisation’s Main Contact and Administrator email addresses and requires authentication to let the new user create a personalised password to access CS Web App.
Clearly there is benefit in avoiding authentication when new users
attempt to access the CS Web
App so Administrators are advised to create approved user details in advance by accessing My Account – Contacts from the CS Web App when logged in as an Administrator.
From
here, Administrators are able to Add, Edit and Remove users and to define
Contact roles.
Accessing the Customer Login displays all CS Cloud services from the same interface...
